Ditto Careers Hiring Freshers|| Customer Service Quality Executive 2023 placementshub
About Customer Service Quality Executive in Ditto
The client Service Quality Executive part in Ditto involves that the client service handed by the company meets or exceeds client prospects. Then are some crucial liabilities and conditions of this part
Liabilities
• Examiner and estimate client service relations to identify areas for enhancement
• Develop and apply quality assurance processes and procedures
• give feedback and coaching to client service representative
• Work withcross-functional brigades to address client service issues and ameliorate processes
• Develop and maintain client service criteria and reports
• Stay over- to- date with assiduity trends and stylish practices related to client service
Conditions
• Bachelorette's degree in an applicable field similar as business, operation, or communication
• Strong communication chops and the capability to work effectively withcross-functional brigades
• Experience in client service, quality assurance, or an affiliated field
• Knowledge of client service stylish practices and assiduity trends
• Strong logical chops and the capability to dissect and interpret data
• Excellent organizational chops and attention to detail
The client Service Quality Executive part in Ditto is an important position that helps ensure that the company's client service meets the loftiest norms of quality. The person in this part must have strong communication, logical, and organizational chops, as well as a deep understanding of client service stylish practices and assiduity trends.
Eligibility Criteria:
• Experience of 0 - 2 years
• Strong communication skills
• Excellent customer service skills
• Prior experience in the Insurance Domain will be an added advantage
• Strong sense of ownership and leadership quality
• Excellent listening and analytical skills
• Ability to communicate and collaborate effectively
| Company name: | Ditto Careers |
| Job Position: | Customer Service Quality Executive. |
| Location: | Remote Job. |
| Qualification: | Under Graduates/Freshers. |
| Salary: | 4,51,600 LPA. |
| Job Type: | Full Time. |
Role and Responsibility.
Call monitoring and provide actionable insight to improve current processesAssist in developing, creating, and implementing quality processes
Gather information to help improve advisor performance
Provide feedback on the quality of advisor's recommendations
Develop customer support quality standards
Job Roles At Ditto Company
Ditto is a global manufacturing and engineering results company that provides a range of services to guests in colorful diligence. Then are some of the job places you can find at Ditto:• Mechanical Engineer: Ditto's mechanical masterminds work on designing and developing mechanical results for guests in colorful diligence.
• Electrical Engineer: Electrical masterminds at Flex work on designing and developing electrical results for guests in colorful diligence.
• Software Developer: Ditto's software inventors work on developing software results for guests in colorful diligence, including operations for the Internet of effects( IoT), artificial intelligence( AI), and machine literacy( ML).
• Quality Assurance Engineer: mastermind Flex's quality assurance masterminds work on testing and vindicating the quality of products and results for guests.
• Project Manager: Ditto's design directors oversee the delivery of products and results for guests, working withcross-functional brigades to ensure that systems are completed on time and within budget.
• Supply Chain Analyst: Supply chain judges at Ditto work on assaying and optimizing force chain operations for guests.
• Manufacturing Engineer: Manufacturing masterminds at Ditto work on optimizing manufacturing processes to ameliorate effectiveness and reduce costs.
• Sales and Marketing: Ditto's deals and marketing platoon is responsible for promoting the company's products and services to guests and driving deals.
• Human Resources: Ditto's HR platoon is responsible for managing the company's mortal coffers, including reclamation, gift development, and hand engagement.
These are just a many exemplifications of the job places available at Ditto. Ditto offers a wide range of career openings across colorful diligence and functions, and you can explore their website or job bulletins to learn further about specific job places.