Hexaware Hiring Freshers ||Infrastructure Management Support. || 2023 placementshub
About Hexaware Infrastructure Management Support Role.
Hexaware Technologies is a global information technology services company headquartered in India. The company provides a wide range of services, including operation development and conservation, digital metamorphosis, business process outsourcing, and structure operation.
The structure operation Support part at Hexaware is a position that involves furnishing specialized support and conservation for IT structure and systems. The part is responsible for icing the smooth functioning of IT systems and resolving any specialized issues that may arise. Some of the crucial liabilities of an structure operation Support professional at Hexaware may include
• Monitoring and maintaining IT structure and systems, including waiters, networks, databases, and storehouse.
• relating and troubleshooting specialized issues that may affect IT systems and operations.
• Responding to service requests and incidents in a timely and effective manner.
• Performing routine conservation tasks, similar as backups, doctoring, and upgrades.
• Developing and maintaining specialized attestation, similar as stoner primers and system specifications.
• Uniting with other IT brigades and stakeholders to identify openings for perfecting IT systems and structure.
To be successful in the structure operation Support part at Hexaware, campaigners should have strong specialized chops and knowledge of IT structure and systems. They should also be familiar with IT service operation tools and methodologies, similar as ITIL. Good communication and problem- working chops are also essential.
| Company name: | Hexaware |
| Job Position: | Infrastructure Management Support. |
| Location: | Mumbai/Pune/Chennai/Noida. |
| Qualification: | BSc (CS/IT/Electronics,EEE,Circuital) and BCA |
| Last Date To Apply: | 26Feb 2023 |
| Salary: | 3LPA |
| Job Type: | Full time. |
| Experience: | Freshers. |
Role and Responsibility.
Excellent verbal and spoken communication in English is must Should have introductory knowledge on ITIL process and transnational customer handling over the phone and dispatch Meet established service position criteria for call response, specialized support and client service give Help office Support for End druggies and position1/2 support of IT structure and operations Log Incidents call tickets into Ticketing tool, examiner incoming client ticket ranges for assignment, follow- up and resolution Follow and complete IT Service office opening and ending rosters.About Hexaware
• Hexaware Technologies is a global information technology services company that provides a range of services to its guests. The company was innovated in 1990 and is headquartered in Mumbai, India. Since its commencement, Hexaware has grown to come a leading provider of digital, IT, and business process services to guests around the world.
• Hexaware's services are concentrated on digital metamorphosis, robotization, and invention. The company provides services in areas similar as operation development and conservation, digital assurance and testing, structure operation, business process outsourcing, and client experience operation. Hexaware serves guests in a variety of diligence, including banking and fiscal services, healthcare, insurance, manufacturing, retail, and trip and hospitality.
• Hexaware has a global presence, with services and delivery centers located in North America, Europe, Asia Pacific, and the Middle East. The company has a platoon of over,000 professionals, who bring different chops and moxie to its guests. Hexaware's guests include Fortune 500 companies as well as arising startups.
• Hexaware has entered multitudinous awards and recognitions for its services and performance. The company was named a Major Contender in the Everest Group's PEAK Matrix for Digital Services in 2021 and was also honored as a Leader in the Gartner Magic Quadrant for Application Services, Worldwide, in 2020.
Various Job Roles at Hexaware:
• Software mastermind-responsible for designing, developing, and testing software operations.• Technical Lead- oversees a platoon of inventors and is responsible for managing systems, icing specialized norms, and delivering results.
• Project Manager-responsible for managing systems, including planning, prosecution, and delivery, and icing they're completed on time, within budget, and to the satisfaction of the customer.
• Business Critic-responsible for assaying business conditions and relating openings to ameliorate processes and systems.
• Quality Critic-responsible for testing software operations to insure they meet quality norms and are free of blights.
• Test mastermind-responsible for developing and executing test plans to insure software operations are performing as anticipated.
• Database director-responsible for maintaining and securing databases and icing data is available, accurate, and accessible.
• Network Administrator-responsible for maintaining and securing network structure and icing network performance and vacuity.
• System director-responsible for maintaining and securing computer systems and icing system performance and vacuity.
• Cybersecurity Analyst-responsible for relating and mollifying security pitfalls and icing that systems and data are secure.
• UI/ UX developer-responsible for designing and testing stoner interfaces and icing that they're intuitive and stoner-friendly .